Are video consultations going to be a passing phase?

 



Unlikely and here’s why I think video consultations, in some guise, are here to stay.

Firstly, COVID-19 isn’t going away soon. Most likely not until there is a vaccine. Even after infection rates reduce and most lockdown restrictions have been removed, both clients and clinicians may continue to be anxious about face to face (F2F) consultations.

There is much we don’t know about this virus, including whether we will see a second wave spreading in the autumn, so having video consultations as an alternative in your toolbox could be an invaluable asset for the foreseeable future. 

In addition, if you put aside the health concerns caused by COVID-19, it’s fair to say that the virus has created a desire amongst the broader population to use the current circumstances as a driver for a positive cultural and economic change. 

Large companies around the globe are realising that it’s possible to switch to home-working permanently. People have been enjoying the reduction of commuting and travel time. We’ve also seen decreases in CO2 emissions all over the world. 

While it might be idealistic to expect that all of these unforeseen benefits will stay around after we’ve fought off COVID-19, I think it’s safe to assume that many will gain traction and have long-lasting effects across many industries, including healthcare.

 

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